VoiceKit

Voice App Tools to perfect your Customer’s Journey.

 

Voice Analytics   |    Usability Tools   |   Engagement   |   Voice App Hosting
AnalyticsHosting

Voice App Tools to drive engagement

VoiceKit was built by experts in the fields of Usability, Conversion Rate Optimization, Voice and Analytics.  Lovingly built and maintained by the folks at the Frictionless Design Group

Customer Engagement

User Drop off in Voice Apps is steep.  VoiceKit gives you the tools you need to keep users around.

Analytics and Usage

How are users engaging with your voice app?  How can you improve it?  VoiceKit answers these questions and more.

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Voice App Hosting

By combining an SDK and a hosting platform, VoiceKit can provide unparalleled insight into your application.

Improve User Engagement

VoiceKit is purpose built to provide voice-app developers and marketers with the information they need to continuously improve their customers conversational experience.  Both in-app as well as other channels such as email and push notifications, engage and nurture your users and improve retention.

Voice is the New Touch

“By 2020, the average person will have more conversations with bots than with their spouse.” – Gartner

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Interactions that are voice

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Growth of Voice Applications

Customer Experience is Everything

Your customers are listening (and talking.)

  • Utterance Summaries.
  • Full transcripts of interactions.
  • Analytics to review and gain insight.
  • Voice bug reporting.
  • Offline engagement tools to improve retention.
  • Voice Usability to continuously improve the customer experience.

VoiceKit Pricing

VoiceKit consists of a free and open source SDK and a SaaS hosting platform.  We love startups, so please reach out to see if you qualify for our startup pricing.

Frequently Asked Questions

Have some questions?  Here are a few answers, but feel free to reach out if you have more questions.  We love talking to customers about their projects! 

VoiceKit

What is VoiceKit?

VoiceKit is a set of tools built by the Frictionless Design Group specifically for voice enabled apps.  It consists of an SDK and a SaaS platform.  It provides analytics, user engagement tools and hosting.  Want to request a feature?  Ping us!

How does the SDK work?

Our SDK is built by developers for developers.  It is designed to be installed within 10 minutes to get you up and running quickly.  Simply add the VoiceKit SDK to your project, wrap your methods and you will be good to go.  Check out of developer docs for more details.

Is the SDK open source?

Yes!  We want to be as transparent as possible, so our SDK is open source and free for anyone to use.  It is licensed under the MIT license.

Do you provide hosting?

Yes!  We host apps on our specialized platform at AWS.  The VoiceKit platform includes many built-in features like analytics, feedback, A/B testing and a customer dashboard.

Do you provide consulting?

Yes.  We have a partnership with the Frictionless Design Group who are a team of experts at designing and building voice first applications and bots.  Check out their website for more info.

What is voice design?

Just like visual design, UI and touch were the interfaces for traditional channels like web and mobile, voice is the UI for voice-first applications.  To ensure the best possible customer experience, we leverage our expertise to craft the best possible voice interactions.

Can I join the Beta for Free?

Yes.  We are offering the VoiceKit for free.  Sign up to request access and please let us know how we can improve!